Last Updated:16th Sep, 2025

1. Introduction

Metaverse Lab Studio (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or interact with our website (www.metaverselabstudio.com). By using our services, you agree to the terms outlined here.

2. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, company details, and payment information (e.g., when you contact us or purchase services).

• Technical Data: IP address, browser type, device information, and cookies (see Section 5).

• Usage Data: Pages visited, time spent on the site, and interactions with our content.

3. How We Use Your Information

We use your data to:

• Provide, operate, and improve our services.

• Communicate with you (e.g., respond to inquiries, send updates).

• Process payments and fulfill contracts.

• Analyze trends to enhance user experience.

• Comply with legal obligations.

4. Legal Basis for Processing (GDPR Compliance)

If you are in the UK/EEA, we process your data based on:

• Your explicit consent.

• The necessity to perform a contract with you.

• Compliance with legal requirements.

• Legitimate business interests (e.g., improving services).

5. Cookies and Tracking Technologies

We use cookies to:

• Enhance website functionality.

• Analyze traffic and user behavior.

• Personalize content.
  You can manage cookie preferences through your browser settings.

6. Data Sharing and Disclosure

We do not sell your data. We may share it with:

• Service Providers: Payment processors, hosting providers, or analytics tools (e.g., Google Analytics).

• Legal Authorities: When required by law or to protect our rights.

• Business Transfers: In case of a merger or acquisition.

7. International Data Transfers

Your data may be processed outside the UK/EEA. We ensure adequate safeguards (e.g., GDPR-compliant agreements) are in place.

8. Data Security

We implement industry-standard security measures (e.g., encryption, access controls) to protect your data. However, no method of transmission over the internet is 100% secure.

9. Your Rights

You have the right to:

• Access, update, or delete your personal data.

• Withdraw consent at any time.

• Object to data processing.

• Request data portability.

• Lodge a complaint with a supervisory authority (e.g., the ICO in the UK).
  To exercise these rights, contact us at support@metaverselabstudio.com.

10. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

11. Children’s Privacy

Our services are not intended for users under 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this policy periodically. The revised version will be posted on this page with an updated “Last Updated” date.

13. Contact Us

For questions about this Privacy Policy, contact us at:
Metaverse Lab Studio
Address: London, UK
Email: support@metaverselabstudio.com
Phone: +44 7476 959574